close

Log in

Access to premium content is restricted to healthcare professionals / registered members. Login with your email address to continue.

Forgot Your Password?

Don't have an account? Sign up

This site is intended for Healthcare Professionals only

People skills

Develop good conversations with customers.

man listening.jpg
People skills

The art of listening

Effective listening is a key skill for everyone working in pharmacy, find out more with this CPD module.

05 Sep 2021 , 60 Min Module

stress CPD.jpg
Management problem solving

Building resilience in the workplace

With the current challenges in mind, here, with some minor adaptations, is a module on personal resilience from 2016.

17 Jun 2020 , 4 Min Module

delegate CPD.jpg
Management problem solving

Do you delegate responsibly?

Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.

17 Jun 2020 , 5 Min Module

stress-id805125952.jpg
People skills

Balancing workload and wellbeing

Health and public sector workers report the highest rates of work-related stress. With increasing workload and expanding roles, how often do you review personal and workplace wellbeing? 

17 Jan 2020 , 3600 Min Module

photofilm_iStock_000001163099Large THUMB.jpg
Marketing

Get ready for your close-up

Video is the future of marketing and it’s high time you put your business in the frame.

15 Nov 2017 , 2 Min Article

emma_charlesworth_numark_crop.png
Leadership

Team talk

When the pressure's on, delegation can be a game changer maintains Emma Charlesworth, head of marketing at Numark.

17 Sep 2017 , 2 Min Article

doing differently summary.png
People skills

Doing things differently for pharmacy efficiency

Naz Meghji shares the steps that Avicenna’s pharmacies have taken to improve pharmacy efficiency

08 Feb 2017 , 2 Min Article

thumbs summary.jpg
Leadership

In a happy workplace? Keep up team morale

Pharmacies are busy and workload looks set to increase. So how do you maintain staff morale?

12 Jan 2017 , 4 Min Article

Screen shot 2016-07-06 at 16.06.56.png
Mental health

Hitting a low

Pharmacy teams are feeling stressed, dissatisfied and morale is plummeting. So what can be done?

26 Jul 2016 , 4 Min Article

Complete people CPD.jpg
Clinical services

A Guide to Change Management: Preparing for action

This CPD module is about preparing for action. It explains how to develop and put into practice a vision of your business journey.

25 Jul 2016 , 900 Min Module

3D man weightlifter.png
Leadership

How to build resilience at work

With the pace of life so fast, can you learn how to manage it?

04 Jul 2016 , 900 Min Module

leadership CPD.jpg
Business environment

Developing leadership skills

This CPD module explains why leadership is important and describes the attributes of a good leader

16 May 2016 , 900 Min Module

P3 Act Now to lead change.jpg
Leadership

Act now to lead change

How do you prepare for the process of change?

04 May 2016 , 900 Min Module

Bullying at work.jpg
Leadership

Bullying at work does really happen

According to a 2015 report, workplace bullying is on the rise, with about 20,000 calls relating to bullying each year.

07 Mar 2016 , 1 Min Article

P3 Recruiting.jpg
People skills

How to recruit employees

The recruitment process is one of vital importance to any business, how do you go about it?

02 Mar 2016 , 900 Min Module

P3 Managing difficult employees.jpg
Leadership

Managing difficult employees

Be clear about the standards you expect from your team, and deal with any problems promptly

04 Feb 2016 , 900 Min Module